Personal data policy
Definition and nature of personal data
When you use our site, we may ask you to provide us with personal data about yourself.
The term “personal data” refers to any data that can be used to identify an individual, such as your surname, first names, postal and e-mail addresses, telephone numbers and any other information you may choose to share with us.
Purpose of the present policy
The purpose of this policy is to inform you of the means we use to collect your personal data, in strict compliance with your rights.
In collecting and managing your personal data, we comply with the French Data Protection Act no. 78-17 of January 6, 1978, in its current version.
Identity of the data controller
The data controller is the company Perfmaker, registered in the Paris Trade and Companies Register under no. 833 952 831, headquartered at 14 rue Sainte Foy – 75002 Paris.
Collection of personal data
Your personal data is collected for one or more of the following purposes:
- To manage your access to and use of certain services available on the site,
- Carry out customer management operations concerning contracts, orders, deliveries, invoices, loyalty programs and customer relations,
- Build up a registered members, users, customers and prospects file,
- To send newsletters, solicitations and promotional messages. If you do not wish us to do so, we give you the option of expressing your refusal in this respect when your data is collected,
- To compile commercial and visitor statistics for our services,
- Organize contests, lotteries and all other promotional operations, with the exception of online games of chance subject to approval by the National Gambling Authority,
- Manage people’s opinions on products, services or content,
- To manage unpaid invoices and any disputes arising from the use of our products and services,
- Comply with our legal and regulatory obligations.
When we collect your personal data, we inform you whether certain information is mandatory or optional. We also inform you of the possible consequences of failing to reply.
Collected data recipients
Your personal data will be made available to our company’s staff, auditors and subcontractors.
Your personal data may also be sent to public bodies, exclusively to meet our legal obligations, to court officers, to ministerial officers and to bodies responsible for debt collection.
Personal data trading
Your personal data will not be sold, licensed or exchanged for the benefit of third parties.
Personal data retention period
Regarding data related to the management of customers and prospects
Your personal data will not be kept longer than is strictly necessary to manage our commercial relationship with you. However, data required to establish proof of a right or contract, or to comply with a legal obligation, will be kept for the period stipulated by the law in force.
With regard to any prospecting operations aimed at customers, their data may be kept for a period of three years from the end of the commercial relationship.
Personal data relating to non-customer prospects may be kept for a period of three years from the date of collection or last contact with the prospect.
At the end of this three-year period, we may contact you again to find out whether you wish to continue receiving commercial solicitations.
Regarding identity documents
In the event of exercising the right of access or correction, data related to identity documents may be kept for the period stipulated in article 9 of the French Code of Criminal Procedure, i.e. one year. If the right to opt-out is exercised, this data may be archived for the limitation period stipulated in article 8 of the French Code of Criminal Procedure, i.e. three years.
Regarding credit card data
Financial transactions relating to the payment of purchases and fees via the site are entrusted to a payment service provider, which ensures their smooth and secure processing.
For the purposes of these services, this payment service provider may be required to receive personal data relating to your credit card numbers, which it collects and stores in our name and on our behalf.
We do not have access to this data.
To enable you to make regular purchases or pay related fees on the site, your credit card details are kept for the duration of your registration on the site and, at the very least, until you make your last transaction.
By checking the appropriate box on the site, you give us your express consent to this storage.
Data relating to the visual cryptogram or CVV2 on your bank card is not stored.
If you do not wish your personal data relating to your credit card numbers to be stored under the conditions specified above, we will not store this data beyond the time required to complete the transaction.
In any event, the data relating to these transactions may be kept in intermediate archives for the period stipulated in article L 133-24 of the French Monetary and Financial Code, i.e. 13 months following the debit date, for the purposes of proof in the event of a dispute. This period may be extended to 15 months to take account of the possibility of using deferred debit payment cards.
In the case of prospecting operations aimed at customers, their data may be kept for a period of three years from the end of the commercial relationship.
Personal data relating to non-customer prospects may be kept for a period of three years from the date of collection or last contact with the prospect.
At the end of this three-year period, we may contact you again to find out whether you wish to continue receiving commercial solicitations.
Regarding the management of opt-out lists for prospecting purposes
Information enabling us to take account of your right to opt-out will be kept for a minimum of three years from the date on which you exercise your right to opt-out.
Regarding audience measurement statistics
Information stored in users’ terminals or any other element used to identify users and enabling their traceability or frequentation will not be kept beyond 6 months.
Safety
We inform you that we take all necessary precautions and appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data, and in particular to prevent it from being distorted, damaged or accessed by unauthorized third parties. We also use or may use secure payment systems that comply with the state of the art and applicable regulations.
Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the website sends information to the browser, which then creates a text file. Each time the user returns to the same website, the browser retrieves this file and sends it to the website’s server.
We can distinguish between two types of cookies, which have different purposes: technical cookies and advertising cookies:
- Technical cookies are used throughout your browsing experience, to facilitate navigation and perform certain functions. A technical cookie may, for example, be used to memorize the answers entered in a form, or the user’s preferences regarding the language or layout of a website, where such options are available.
- Advertising cookies may be created not only by the website on which the user is browsing, but also by other websites displaying ads, widgets or other elements on the page displayed. In particular, these cookies may be used to carry out targeted advertising, i.e. advertising determined according to the user’s browsing habits.
We use technical cookies. These are stored in your browser for a period not exceeding six months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you in advance and you would have the option of deactivating these cookies.
We use or may use Google Analytics, a statistical audience analysis tool that generates a cookie to measure the number of visits to the website, the number of pages viewed and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention time period for this cookie is mentioned in article 7 (v) of the present policy.
We remind you that you can refuse to accept cookies by configuring your browser. However, such a refusal could prevent the site from functioning properly.
Consent
When you choose to communicate your personal data, you expressly give your consent to the collection and use of such data in accordance with the provisions of this policy and current legislation.
Right to access to your personal data
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, you have the right to obtain access to and, if necessary, correct or delete your personnal data, through online access to your file. You can also contact :
- e-mail address: privacy@perfmaker.com
- postal address: Perfmaker SAS – 14 rue Sainte-Foy – 75002 Paris
Please note that any person may, for legitimate reasons, object to the processing of their personal data.
Modifications
We reserve the right, at our sole discretion, to modify this policy, in whole or in part, at any time. Your use of the site following the introduction of these modifications will constitute recognition and acceptance of the new policy. If you do not agree with the new policy, you should no longer access the site.
Effective date
This policy came into effect on 01/15/2018.