Privacy policy

Definition and nature of personal data
When you use our site, we may ask you to provide personal data about yourself.

The term “personal data” refers to any data that can identify an individual, including your last name, first names, postal and email addresses, phone numbers, and any other information you choose to share with us about yourself.

Purpose of this policy
This policy is intended to inform you of the means we use to collect your personal data, in strict compliance with your rights.

In this respect, we comply, in the collection and management of your personal data, with French Law No. 78-17 of January 6, 1978 on information technology, data files and civil liberties, as currently in force.

Identity of the data controller
The controller responsible for collecting your personal data is Perfmaker, a société par actions simplifiée registered with the Paris Trade and Companies Register under No. 833 952 831, with its registered office at 12 Bd Poissonnière, 75009 Paris

Collection of personal data
Your personal data is collected for one or more of the following purposes:

Managing your access to and use of certain services available on the site,
Carrying out customer management operations relating to contracts, orders, deliveries, invoices, loyalty programs and customer relationship follow-up,
Building a database of registered members, users, customers and prospects,
Sending newsletters, solicitations and promotional messages. Should you not wish to receive them, you will be given the opportunity to opt out when your data is collected;
Compiling commercial and traffic statistics for our services,
Organizing contests, lotteries and any promotional operations, excluding online gambling subject to approval by the French Online Gaming Regulatory Authority,
Managing people's reviews of products, services or content,
Managing unpaid debts and any disputes relating to the use of our products and services,
Complying with our legal and regulatory obligations.
When collecting your personal data, we inform you whether certain data is mandatory or optional. We also inform you of the possible consequences of not providing it.

Recipients of collected data
Our company's staff, audit departments (notably the statutory auditor) and our subcontractors will have access to your personal data.

Your personal data may also be disclosed to public bodies, solely to meet our legal obligations, to officers of the court, ministerial officers and debt collection agencies.

Transfer of personal data
Your personal data will not be sold, rented or exchanged for the benefit of third parties.

Personal data retention period
Data relating to customer and prospect management
Your personal data will not be kept longer than strictly necessary to manage our business relationship with you. However, data needed to establish proof of a right or contract, which must be retained to comply with a legal obligation, will be kept for the period required by applicable law.

For any prospecting operations aimed at customers, their data may be kept for three years from the end of the business relationship.

Personal data relating to a prospect who is not a customer may be kept for three years from collection or from the last contact initiated by the prospect.

At the end of this three-year period, we may contact you again to ask whether you wish to continue receiving commercial solicitations.

Identity documents
When the right of access or rectification is exercised, data relating to identity documents may be kept for the period provided for in Article 9 of the French Code of Criminal Procedure, i.e. one year. When the right to object is exercised, this data may be archived for the limitation period provided for in Article 8 of the French Code of Criminal Procedure, i.e. three years

Bank card data
Financial transactions relating to payment for purchases and fees via the site are entrusted to a payment service provider that ensures their proper execution and security.

For the purposes of the services, this payment service provider may receive your personal data relating to your bank card numbers, which it collects and stores in our name and on our behalf.

We do not have access to this data.

To allow you to make regular purchases or pay related fees on the site, your bank card data is kept for as long as you are registered on the site and, at the very least, until you make your last transaction.

By ticking the box provided for this purpose on the site, you give us your express consent to this retention.

Data relating to the visual cryptogram or CVV2 printed on your bank card is not stored.

If you do not want your personal data relating to your bank card numbers to be retained under the conditions set out above, we will not keep this data beyond the time needed to complete the transaction.

In any event, this data may be kept, as evidence in the event of a transaction dispute, in intermediate archives for the period provided for in Article L 133-24 of the French Monetary and Financial Code, namely 13 months following the debit date. This period may be extended to 15 months to account for the possible use of deferred debit cards.

For any prospecting operations aimed at customers, their data may be kept for three years from the end of the business relationship.

Personal data relating to a prospect who is not a customer may be kept for three years from collection or from the last contact initiated by the prospect.

At the end of this three-year period, we may contact you again to ask whether you wish to continue receiving commercial solicitations.

Management of opt-out lists for prospecting
Information allowing us to honor your right to object is kept for at least three years from the exercise of that right.

Audience measurement statistics
Information stored on users' devices or any other element used to identify users and enable their tracking or traffic measurement will not be kept for more than 6 months.

Security
We take all appropriate precautions and organizational and technical measures to preserve the security, integrity and confidentiality of your personal data, in particular to prevent it from being altered, damaged or accessed by unauthorized third parties. We also use or may use secure payment systems that comply with the state of the art and applicable regulations.

Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website's server.

There are two types of cookies, with different purposes: technical cookies and advertising cookies:

Technical cookies are used throughout your browsing to make it easier and to perform certain functions. A technical cookie may, for example, be used to remember answers entered in a form or the user's preferences regarding a website's language or layout, where such options are available.
Advertising cookies may be created not only by the website the user is browsing, but also by other websites displaying ads, announcements, widgets or other elements on the page displayed. These cookies may be used in particular for targeted advertising, i.e. advertising based on the user's browsing.
We use technical cookies. These are stored in your browser for a period not exceeding six months.

We do not use advertising cookies. However, should we use them in the future, we would inform you beforehand and you would be able to disable these cookies if you wish.

We use or may use Google Analytics, an audience analysis tool that generates a cookie to measure the number of visits to the site, the number of pages viewed and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention period of this cookie is set out in Article 7 (v) of this policy.

Please note that you can object to cookies being placed by configuring your browser. However, such refusal may prevent the site from functioning properly.

Consent
When you choose to provide your personal data, you expressly consent to its collection and use as set out in this policy and in accordance with applicable law.

Access to your personal data
In accordance with French Law No. 78-17 of January 6, 1978 on information technology, data files and civil liberties, you have the right to obtain access to and, where applicable, rectification or deletion of data concerning you, via online access to your file. You may also contact us at:

email address: privacy[at]perfmaker.com
postal address: Perfmaker SAS – 12 Bd Poissonnière, 75009 Paris
Anyone may, on legitimate grounds, object to the processing of data concerning them.

Changes
We reserve the right, at our sole discretion, to amend this policy at any time, in whole or in part. Such changes will take effect upon publication of the new policy. Your use of the site after these changes take effect will constitute acknowledgment and acceptance of the new policy. Otherwise, if the new policy does not suit you, you must stop accessing the site.

Effective date
This policy came into force on January 15, 2018.